Contact Information

Velmorud is committed to providing accessible customer support before, during, and after your purchase.

For questions regarding products, orders, shipping, returns, refunds, or general customer service, you can contact us using the information below.

Business Information

Store Name: Velmorud

Website: Velmorud.space

Founded: 2022

Business Address:
43 Stoneridge Dr
Victoria, BC V9B 6M4
Canada

Customer Support Email:
support@Velmorud.space

Phone:
(778) 679-2984

Order Support

When contacting us regarding an existing order, please provide your order number and the email address associated with the purchase whenever possible.

For damaged or incorrect products, including clear photographs of the product and packaging can help us review your request more efficiently.

Returns & Refunds

Velmorud provides free returns and refunds within 30 days, subject to our Return & Refund Policy.

Please contact us before sending a return so that we can provide the appropriate instructions.

Shipping

We offer free worldwide shipping with an estimated delivery timeframe of 7–10 days.

For questions regarding an order in transit, please contact our customer support team.

We appreciate your interest in Velmorud and look forward to assisting you.